Contact Information
Address:
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom provides a comprehensive range of disaster restoration and recovery services in Charlotte, NC, and the surrounding areas, helping homeowners and businesses minimize the impact of unexpected damage and maximize the efficiency of the recovery process. Whether you’re dealing with water, fire, smoke, mold, or storm-related damage, our experienced team is ready to respond quickly and professionally to protect your property and restore it to its pre-loss condition. As the premier disaster restoration company in North Carolina and throughout the Southeast, Kustom has earned a reputation for exceptional customer service, meticulous attention to detail, and superior workmanship. Our certified technicians use state-of-the-art equipment and industry-leading techniques to ensure every restoration project is handled efficiently, safely, and with the highest level of quality. We understand that disasters can be stressful and disruptive, which is why we prioritize clear communication, transparency, and a seamless restoration experience for every client. From the initial emergency response to the final cleanup and repair, our team works diligently to make the process as smooth and stress-free as possible. Serving both residential and commercial clients, Kustom is available 24/7 to provide immediate assistance for all emergency restoration needs. Whether it’s a sudden flood, fire, or mold infestation, you can rely on Kustom to deliver fast, professional, and comprehensive restoration services that protect your property, minimize loss, and restore your peace of mind. Contact Kustom today to experience the Southeast’s trusted leader in disaster restoration and recovery, committed to keeping your home or business safe, functional, and fully restored.
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom Disaster Restoration, located at 1023 Van Buren Ave, Indian Trail, NC 28079, is your dedicated partner for comprehensive disaster restoration and recovery services within Charlotte, NC. We understand that disaster situations, whether caused by water damage, fire, mold, or other unforeseen events, can be incredibly stressful and disruptive to your life or business. At Kustom, we are committed to providing prompt, professional, and personalized restoration services designed to help you recover quickly and restore your property to its pre-loss condition, all while operating exclusively from our local base at 1023 Van Buren Ave.
Our team at Kustom Disaster Restoration in Indian Trail is highly trained and certified, equipped with the latest industry tools and techniques. We offer a full spectrum of restoration services meticulously tailored to address the unique challenges presented by various types of damage. Our focus is on delivering exceptional service, ensuring meticulous attention to detail, and adhering to the highest industry standards to achieve optimal results for our valued clients right here in Charlotte, NC.
Our Core Restoration Services include:
• Water Damage Restoration: We respond swiftly to mitigate water damage from floods, burst pipes, leaking roofs, or appliance failures. Our process involves careful water extraction, advanced drying techniques using specialized equipment, and comprehensive structural drying to prevent secondary damage and mold growth. We restore your property, safeguarding your belongings and ensuring a safe environment.
• Fire & Smoke Damage Restoration: Following a fire, our experts work diligently to remove smoke, soot, and odors, which can be pervasive and challenging to eliminate. We clean and restore affected surfaces, furniture, and personal belongings, employing methods to neutralize odors and restore the integrity of your structure. Our focus is on returning your space to its original state, minimizing the lingering effects of smoke damage.
• Mold Remediation: Promptly addressing water intrusion is crucial to prevent mold growth. If mold becomes present, our certified team at Kustom follows strict containment and remediation protocols to safely remove mold colonies, clean affected areas, and restore your property to a healthy environment, all managed from our local service center.
• General Cleaning & Decontamination: Beyond major disasters, Kustom provides thorough cleaning services for fire cleanup residue, smoke damage aftermath, sewage backups, and other biohazards. We utilize specialized cleaning agents and techniques to ensure a safe and hygienic restoration.
• Contents Cleaning & Restoration: We understand that your personal belongings and business assets can be damaged during a disaster. Our services extend to cleaning and restoring furniture, clothing, documents, electronics, and more, helping you salvage what matters most.
At Kustom Disaster Restoration, operating solely from our Indian Trail, NC location allows us to provide focused, reliable service directly to the Charlotte community. We pride ourselves on our local expertise, understanding the specific needs of our clients in this area. Our commitment is to act swiftly, professionally, and with compassion during your time of need.
For immediate assistance or to learn more about how Kustom Disaster Restoration can help you following a disaster, please contact us directly. You can reach our team at (704) 727-4740 or visit our local Charlotte service page online at https://kustom.us/location/charlotte-nc/. We are here to answer your questions and provide the support you need to begin the recovery process.
Frequently Asked Questions (FAQs)
Q1: What types of disasters do you handle at your Indian Trail location?
A1: Kustom Disaster Restoration at 1023 Van Buren Ave handles a wide range of emergencies, including but not limited to fire damage, water damage (floods, burst pipes, roof leaks), mold remediation, sewage backups, storm damage, and general cleanup after various incidents. Our focus is on restoring properties damaged by these events within Charlotte, NC.
Q2: How quickly can your team respond to a disaster in Charlotte?
A2: We understand the importance of immediate action in disaster situations. Kustom Disaster Restoration typically dispatches a team to your location in Charlotte as soon as possible, often within hours of your initial contact. Our prompt response is crucial to minimizing further damage and starting the recovery process effectively from our local base.
Q3: Do you work with insurance companies for claims in the Charlotte area?
A3: Yes, Kustom Disaster Restoration has experience coordinating with insurance providers common in the Charlotte area. We understand the complexities of insurance claims and work closely with you and your insurer to ensure the restoration process aligns with your policy terms, all managed through our local operations.
Q4: What should I do immediately after a disaster at my property in Indian Trail?
A4: Safety is paramount. First, ensure the area is safe to enter. If it's safe, contact Kustom Disaster Restoration at (704) 727-4740 immediately. We will guide you on the next steps, which typically involve securing the property and limiting further damage while awaiting our team's arrival from our Charlotte location.
Q5: Are your restoration services only for residents of Indian Trail, or do you serve other parts of Charlotte?
A5: While Kustom Disaster Restoration operates primarily from our 1023 Van Buren Ave, Indian Trail, NC 28079 location, our services are dedicated to assisting clients throughout the Charlotte metropolitan area. We focus our restoration efforts locally within Charlotte, NC, providing comprehensive care to properties affected by disaster in this region.